bjj999's Privacy Policy

This privacy policy applies to all services and activities of the bjj999 platform. When you register, log in, or use any service on bjj999, the terms of this policy automatically take effect. This policy has been drafted in accordance with applicable laws and regulations of Bangladesh.

By creating an account on bjj999, you confirm that you have read this privacy policy carefully and voluntarily consent to all of its contents. This policy must be read together with our Terms and Conditions, as both documents together form the complete legal basis of the relationship between you and bjj999.

bjj999 collects various types of information to operate its services properly. This information comes from two main sources — directly from you, and automatically through your use of the platform.

2.1 Information Provided Directly

During registration and account management, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details for identity verification
• Current address
• Payment method details (e.g. bKash, Nagad, Rocket or Upay account numbers)
• Account settings and preferences

2.2 Automatically Collected Information

When you use the bjj999 platform, the following technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Login duration and session details
• Gaming history and transaction records
• Navigation activity within the platform
• Cookie and similar tracking data (see Section 6)

2.3 Information Received from Third Parties

In some cases, limited information about your identity and financial transactions may come from identity verification agencies or payment processors. This information is used solely to ensure the security and legitimacy of your account.

bjj999 uses collected information only for specific, clear and legitimate purposes. The main reasons for using your data are set out in detail below:

3.1 Account Management and Service Delivery

• Creating and verifying your account
• Processing deposit and withdrawal transactions
• Managing gaming activities
• Applying bonuses and promotional offers
• Providing VIP membership and cashback

3.2 Security and Fraud Prevention

• Detecting unauthorised access to accounts
• Monitoring suspicious transactions
• Conducting necessary checks to prevent money laundering
• Preventing the creation of multiple accounts

3.3 Service Improvement

• Identifying and fixing platform errors
• Planning the addition of new games and features
• Reviewing user experience
• Resolving technical issues quickly

3.4 Customer Support

bjj999's 24/7 live chat and email support team may access your account information to resolve your issues quickly. This access is limited solely to the purpose of resolving your issue.

3.5 Communications

• Sending important account notifications
• Issuing security alerts
• Providing relevant promotional information (only with your consent)

The security of your information is at the core of bjj999's technical infrastructure. The platform uses SSL encryption technology, which encrypts all data exchanged between your browser and bjj999's servers.

4.1 Technical Security Measures

4.2 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, financial transaction records are kept for the period required to meet legal obligations. Information that is no longer needed is deleted securely.

4.3 Payment Information Security

Transaction details made through bKash, Nagad, Rocket and Upay are kept especially secure. bjj999 never stores your full mobile banking PIN or password.

bjj999 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited data sharing may occur in specific situations:

5.1 Service Partners

To operate the platform, bjj999 works with certain trusted technology partners — such as companies that provide payment processing, identity verification, and fraud prevention services. These partners are given only the information they need and are contractually bound to uphold bjj999's privacy standards.

5.2 Legal Requirements

If bjj999 is required to disclose information under Bangladeshi law or by order of a competent court, it will provide that information to the relevant government authority. Only the information specified by law will be disclosed in such cases.

5.3 Business Changes

In the event of a business merger or acquisition, your information may be transferred to the new entity. In that case, you will be notified in advance and the same level of protection as under this policy will be ensured.

5.4 Game Providers

Limited session data may be exchanged for technical integration with various game studios including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. This information is used solely for the purpose of running gameplay correctly.

The bjj999 platform uses cookies and similar technologies. Cookies are small text files stored on your device that improve your experience on the platform.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and run the core functions of the platform. Without these, the platform will not work.
• Functional Cookies: Used to remember your preferences such as language selection and display settings.
• Analytics Cookies: Used to understand which parts of the platform are used most — this information helps improve the quality of the service.
• Security Cookies: Help detect fraud and unauthorised access.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies will prevent many platform features from working properly. For more information, see the help section of your browser.

bjj999 believes you have clear rights over your own information. Your rights are set out below:

7.1 Right to Access

You have the right to know what information bjj999 holds about you. If you submit a request through the support team, the information will be provided within a reasonable time.

7.2 Right to Correction

If any information held in your account is incorrect or outdated, you can request that it be corrected. Contact the support team to update your name, address, or contact details.

7.3 Right to Deletion

When closing your account, you may request that your personal information be deleted. However, financial transaction records must be kept for a specified period due to legal obligations.

7.4 Right to Opt Out of Communications

If you do not wish to receive promotional emails or messages, you can unsubscribe at any time. Essential account notifications cannot be turned off, as they are necessary for your security.

7.5 Right to Raise a Complaint

If you have any objection to any aspect of this policy, contact bjj999's support team directly. If you have specific concerns about responsible gaming, follow the guidelines in our Responsible Gaming section.

All services on bjj999 are for persons aged 21 or above only. Registration or account creation by minors (under 21) is strictly prohibited.

Age is verified at the time of registration and, where necessary, confirmed through identity documents. If bjj999 determines that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

bjj999 reserves the right to update this privacy policy as needed. Changes may be made due to technical updates, the addition of new services, or legal requirements.

9.1 Notice of Changes

For important changes, bjj999 will notify you by email or through the platform. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

9.2 Previous Versions

Previous versions of this policy are available on request from the support team. The date of the most recent update to the policy will always be shown at the top of this page.

To learn more about bjj999, you can read our About Us page, where the platform's values and operating principles are explained.

For any questions, concerns, or data-related requests regarding this privacy policy, please contact the bjj999 support team:

For answers to common questions, visit our FAQ section — it covers many questions about accounts, payments, and privacy.